Our guarantees
Bain magique warranties
Remodel with confidence knowing that Bain Magique acrylic products come with guarantees that protect your purchase for years to come.
At Bain Magique, we believe in doing it right, not being right. Our warranties are a testament to our commitment to ensuring our customers’ satisfaction – and to getting it right every time.
We stand behind our lifetime warranty
Have you recently bought a home with a Bain Magique remodel?
We’ve got you covered.
Acrylic products manufactured by Bain Magique® homeowners purchased after June 5, 2023 feature a transferable lifetime warranty against manufacturing defects. That’s right – even if you sell your home, the new owner can still take advantage of the lifetime warranty, fulfilling our commitment to always bring a smile to the customers’ faces.
See the “Bain Magique – Lifetime Warranty” document for more information.
Warranty and Maintenance Information
Warranty and Care Documentation
<strong>Bain Magique Acrylic Product Lifetime Warranty</strong><br>We provide a lifetime warranty for Bain Magique acrylic products like bathtubs, walls, showers, and accessories. As a result, if there are any defects in the material or workmanship, we will repair or replace it. See the “Bain Magique – Lifetime Warranty” document for more information.<br><br><strong>Limited Consumer Product Warranty</strong><br>We provide a limited warranty for some other products sold and installed by a Bain Magique retail location. In short, by clicking on the “Bain Magique – Limited Warranty” document, you will find information for tub and shower doors, plumbing and other accessories.<br><br><strong>List of authorized household cleaning products</strong><br>We are constantly testing various household cleaning products to ensure they are compatible with our bathroom solutions. By referring to our list of recommended household cleaners on a regular basis, you can help maintain the appearance and longevity of your new bath and shower.
Frequently Asked Questions About Our Warranty
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What type of warranty does Bain Magique offer?
Our acrylic bathtub and shower liners, walls, and accessories ares guaranteed for life against manufacturing defects. Most importantly, our acrylic products are built to last. Subject to limitations. See your location for details.
How do I contact customer support at Bain Magique?
Firstly, to contact customer support, you can visit our website and fill out our contact form with your name, email address, phone number, and a brief description of your inquiry. Secondly, you can call our toll-free number at 1-877-853-1362 to speak with a customer care representative directly. You can also check our website for a list of frequently asked questions or to find a Bain Magique showroom near you.
What do I do if I have a problem with a Bain Magique solution?
If you have a problem with a Bain Magique solution, the first step is to contact the Bain Magique location that installed the products in your home. Further, you can reach out to our customer care team at Bain Magique by calling our toll-free number at 1-877-853-1362. Above all, our team of experts will be able to assist you with any issues or concerns you may have and will work with you to find a solution. In conclusion, if the problem is covered under our lifetime warranty, we will arrange for a repair or replacement of the affected Bain Magique acrylic product at no cost to you.
Who is eligible for a lifetime warranty?
All customers who have purchased Bain Magique acrylic products are eligible for our lifetime warranties.
Ready To Speak With A Bain Magique Expert?
Our team of experts will guide you through the process of customizing your new bath or shower and answer any questions you may have. With our lifetime warranty, you can trust that your investment is protected and we are committed to providing exceptional service and support throughout the lifetime of your bathroom remodel.<br><br>Book a FREE consultation using the link below to select a preferred date and time!